Research

Local SEO statistics, 2026.

Ryan Scanlon, Organically · July 3, 2026 · Updated July 6, 2026

For most of the past decade, local SEO advice could safely assume one chain of events: someone searches on Google, clicks a result, then calls or visits. In 2026 the click in the middle of that chain is breaking. Google answers more local questions directly on its results page, AI Overviews sit above the organic links, and a fast-growing share of consumers asks ChatGPT for recommendations instead of searching at all.

This page collects every local search statistic we could verify against a primary source and reads the story they tell together. Nothing here comes from a stats roundup quoting another stats roundup: every number links to the study that produced it, and older benchmarks are labeled with their study year. Cite freely, and link back if you do.

The zero-click moment.

Start with the number that reframes everything else. 68.01% of US Google searches ended without a click in January through April 2026, up 7.5 points from 2024, the fastest acceleration in a decade (SparkToro, 2026). Fewer than a third of Google searches still send a click anywhere.

68.01%

US Google searches ending without a click, early 2026 (SparkToro)

The direction is not new, only the speed. In 2024, 58.5% of US Google searches (59.7% in the EU) already ended without a click, and for every 1,000 US Google searches, only 374 clicks went to the open web (SparkToro/Datos, 2024). The jump from 58.5% to 68.01% in roughly eighteen months is what makes 2026 feel different.

AI Overviews are a large part of the why. In a 300,000-keyword study comparing March 2024 and March 2025 Search Console data, the presence of an AI Overview cut clickthrough rate for the #1 ranking page by 34.5% (Ahrefs, 2025). When Ahrefs re-ran the study on December 2025 data (December 2023 versus December 2025, same 300,000 keywords), the damage had compounded: CTR for the top-ranking page was down 58% when an AI Overview appeared, position 2 was down 50.8%, position 3 down 46.4%, and even position 10 down 19.4% (Ahrefs, 2026, December 2025 data).

How often those answer boxes actually show up is still in flux. Semrush tracked AI Overviews on 6.49% of queries in January 2025, watched them peak at 24.61% in July 2025, then saw them settle at 15.69% of tracked queries by November 2025 across a panel of more than 10 million keywords (Semrush, 2025). Google is clearly still tuning where the format belongs.

Consumers are moving on their own, too. 45% now use ChatGPT or other generative AI tools for local business recommendations, up from 6% a year earlier, and Google's share as the place consumers read local reviews fell from 83% to 71% in one year (BrightLocal, 2026). If your organic traffic fell while your rankings held, this is the section to send your stakeholders.

How people search for local businesses now.

Zoom out from the click and the picture is a search habit spreading across more surfaces at once. 83% of consumers still use traditional search engines to find local businesses, but 73% now also use social media, 58% use navigation apps, and 19% use AI tools (SOCi, 2025, from a survey of 1,001 US adults in February 2025). Nobody abandoned Google; they just stopped using only Google.

Google is still the default front door. 45% of consumers default to Google for local searches, 15% go straight to Google Maps, and 8% use Safari, with roughly one in five conducting local searches directly within a maps app (BrightLocal, 2025). The query itself keeps its local shape as well: 46% of consumers say they "always" or "often" add "near me" to their local search queries (BrightLocal, 2025).

The generational split is where it gets interesting. The average Gen Z consumer uses 3.6 different apps to find and choose a single local business, and among 18 to 24 year olds, 67% use Instagram and 62% use TikTok for local searches, versus 61% for Google Search (SOCi, 2025). For that cohort, Google is one tab among several, not the starting point.

What happens right after the search is consistent across ages: 67% of consumers "often" or "always" look at business reviews after conducting a local business search (BrightLocal, 2025). And accuracy is table stakes everywhere, because 62% of consumers would avoid using a business if they found incorrect information about it online (BrightLocal, 2023). A wrong phone number quietly costs customers on every one of those surfaces at once.

The Business Profile does the selling.

If search increasingly ends on Google's own surface, then the listing is the storefront. Google's own numbers make the strongest case for basic hygiene: customers are 2.7x more likely to consider a business reputable when it has a complete Business Profile on Search and Maps, 70% more likely to visit it, and 50% more likely to consider purchasing from it (Google, current 2026).

2.7x

More likely to be seen as reputable with a complete profile (Google)

Practitioners have priced this in. 76% of local marketers rate Google Business Profile management the most valuable local SEO service they offer, ahead of content creation at 53% and citations at 43% (BrightLocal, 2024).

Two older benchmarks still shape how we read the local SERP, and we label them with their study years because nothing newer has replaced them. In a 2018 click study, when Local Services Ads were present on a local SERP, organic results took 43.9% of clicks and the local pack took 28.8%; organic position 1 alone took 25.5%, and local pack position 1 took 16.1% (BrightLocal, 2018 study). And in a 2019 study of listing analytics, the average business was found in 1,009 searches per month, 84% of them discovery searches, driving 59 actions monthly, with 5% of listing views resulting in an action (BrightLocal, 2019 study). Treat the exact figures as period pieces; the structure they describe, organic and the pack splitting most of the clicks while the listing quietly generates actions, still holds.

Reviews are the currency.

Reviews are the closest thing local search has to a currency, and every expectation around them tightened this year. 97% of consumers read reviews when looking for local businesses, and 41% "always" read them, up from 29% in 2025 (BrightLocal, 2026, surveying 1,002 US adults).

97%

Consumers who read reviews for local businesses (BrightLocal, 2026)

The effect runs in both directions. 85% of consumers are more likely to use a business after reading positive reviews, while 77% are put off by negative ones (BrightLocal, 2026). And the rating floor keeps rising: 68% of consumers now require a minimum 4-star rating, up from 55%, and 31% will only use businesses rated 4.5 stars or higher, up from 17% (BrightLocal, 2026).

Recency matters nearly as much as the score. 74% of consumers prioritize reviews written in the last 3 months, 44% weight reviews from the last month, and 18% expect reviews from the last week (BrightLocal, 2026). A five-star profile that went quiet a year ago reads as a question mark, not an asset.

The commercial stakes are direct: 93% of consumers have made a purchase after reading reviews, and 27% spent over $1,000 on it (BrightLocal, 2026). Responding is no longer optional either. 81% of consumers expect a business to respond to their review within a week, and 19% expect a same-day response, up from 6% (BrightLocal, 2026).

One more shift worth flagging: reviews are no longer only a Google phenomenon. 37% of US consumers use Instagram to find local business reviews, and 29% use TikTok (BrightLocal, 2026). Reputation now lives wherever the search does.

The investment gap and the ROI case.

Here is the quiet opportunity in every local market: the gap between what small businesses say they invest in and what they have actually set up. 89% of SMBs say they invest in organic SEO, yet only 40% have a dedicated business website and just 35% have a Google Business Profile (BrightLocal, 2025). Most of the competition in a given town has not done the basics.

The businesses that close that gap look different at the top of the market too: 94% of high-performing brands have a dedicated local marketing strategy, versus 60% of average-performing brands (BrightLocal, 2024).

What is the work actually worth? SEO ROI ranges from 16% to 1,389% by industry over a three-year campaign period, with real estate topping the table at 1,389% ROI (a 15.1x ROAS), financial services at 1,031%, and break-even arriving in 5 to 14 months depending on the industry. Those figures come from proprietary client-campaign data spanning Q1 2021 through Q3 2025 (First Page Sage, 2026), so read them as one firm's book of business rather than a market average, but the spread is instructive.

The website that 60% of SMBs are missing also happens to be the front door to AI answers: 58% of ChatGPT Search's local search sources are business websites, with business mentions at 27% and online directories at 15% (BrightLocal, 2024). The same asset earns the click and feeds the machines.

How to read these numbers.

Every statistic on this page was checked against its primary source in July 2026. We left out anything we could not verify, including a few widely repeated numbers that no longer have a fetchable primary source. Two older BrightLocal benchmark studies (2018 and 2019) are included because nothing newer has replaced them, and both are labeled with their study year in the prose above.

Keep the method behind each number in mind as you cite it. Survey figures describe what consumers say they do, clickstream panels estimate behavior from a sample, and the ROI figures are one firm's client data. None of that makes the numbers wrong; it tells you how much weight each one can carry.

What this means for 2026.

Read together, the numbers describe one shift: local visibility is no longer the same thing as local traffic. With 68.01% of searches ending without a click and top-ranking CTR down 58% under AI Overviews, more of the buying decision happens before anyone reaches a website. The surfaces where that decision happens are the profile, the reviews, and increasingly the AI answer.

The practical agenda falls out of the data. Complete the Business Profile, because completeness alone moves reputation, visits, and purchase intent. Keep reviews recent and answer them within the week, because 97% of consumers are reading and the recency window keeps shrinking. Get the basic facts right everywhere, because incorrect information turns away 62% of the people who find it. And keep a real website, because it is both the destination for the clicks that remain and the majority source behind ChatGPT's local answers.

None of this is exotic. Most local markets are still won on hygiene, consistency, and review velocity, and the data says most competitors have not done that work. That is the opportunity.

Ryan Scanlon, Organically · July 3, 2026 · Updated July 6, 2026

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